Privacy Policy

Discover how Nearby Pet Store in India protects your privacy and personal information. Our privacy policy outlines our practices for collecting, using, and safeguarding your data, ensuring a secure and transparent experience for all our customers.

Last updated on: 14-03-2025 21:52:41

This Privacy Policy describes how Nearby Pets India, managed by KRP Tech Solutions OPC Private Limited, collects, uses, and protects your personal information when you use our services for the purchase of live pets. We are committed to protecting your privacy and ensuring the security of your information.

1. Information Collection:

We may collect the following types of information:

Personal Information: Name, address, contact number, email address, and age.
Payment Information: Bank transfer details, UPI details, or other payment information necessary to process your order.
Order Information: Details of the pets you purchase, including breed, age, and health records.
Communication Information: Records of your communication with us, including emails and phone calls.
Website Usage Information: Data collected through cookies and similar technologies, such as IP address, browser type, and browsing behavior.

2. Use of Information:

We use your information for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your orders and provide customer support.
To verify your age and eligibility to purchase live pets.
To process payments and prevent fraud.
To provide veterinary and health-related information about your pet.
To improve our services and website.
To comply with legal obligations.

3. Data Sharing:

We will not sell your personal information to any third-party companies.
Your contact information may be shared with our employees, affiliated farms, and our own delivery personnel to facilitate order processing and delivery.
We may share information if required to comply with legal obligations.

4. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.
We employ industry standard security practices to protect your data.

5. Data Retention:

Your personal information may be stored for up to 5 years from the date of your last transaction.
After the required retention period, we will securely delete or anonymize your data.

6. Data Deletion Request:

You have the right to request the deletion of your personal information.

To request data deletion, please contact us at:

7. Reporting Data Breaches:

Any data leakage, misuse, or breach should be reported immediately to: security@nearby-petstore.in

8. Policy Updates:

We may update this Privacy Policy from time to time. Any changes will be posted on our website.
It is your responsibility to review this policy periodically.

9. Contact Information:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@nearby-petstore.in / Security@nearby-petstore.in
Helpline: +918069645025
Corporate office: +911604021095

10. Consent:

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

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