Effective Date: 15/03/2025 16:30
 

This Shipment and Delivery Policy ("Policy") outlines the shipping options, charges, timelines, and applicable conditions for orders placed through Nearby Pets India, managed by KRP Tech Solutions OPC Private Limited ("Company"). By placing an order with us, you agree to adhere to the terms outlined in this Policy.
 

1. Delivery Options & Charges
 

1.1 Landmark Pickup
Charge: Rs. 699
Description:
Delivery will be made to a designated landmark pickup point (e.g., Railway Station, Bus Station) within the destination city.
The pickup point is allocated based on the billing address provided.
Delivery Timeline: 5–7 working days

 

1.2 Doorstep Delivery
Charge: Rs. 1499
Description:
The order will be delivered directly to the customer’s doorstep.
Delivery Timeline: 5–7 working days

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1.3 Express Delivery
Charge: Rs. 3500
Description:
An expedited shipping option available upon approval by the Nearby Pets India Support Team.
Delivery Timeline: 3–4 days (subject to product availability and approval)

 

2. Additional Charges & Services
 

2.1 Pet Foods and Accessories
Note:
The Company does not offer pet foods or accessories as part of the standard shipment.
Should these items be requested, they will incur an additional charge along with applicable GST.

 

2.2 Exotic Birds Registration
Applicable For: Exotic birds buyers
Charge: Rs. 3000
Description:
This fee covers the documentation and payables associated with obtaining Parivesh registration.

 

3. Shipping Methodology

Program Utilized: Pets In Basket Program

Transport Modes: Shipments are coordinated using IRCTC, road transport, and air transport as applicable.
Handling: Deliveries are managed by in-person personnel trained to handle, care for, and accompany the pets during travel.
Determination of Transport Mode: The choice of transport is based on the delivery location, availability, and order specifics.

 

4. Local Government Regulations
Responsibility: Customers are required to complete any necessary local government registrations and adhere to applicable municipal or corporation regulations.

 

5. General Conditions
GST Inclusion: All applicable charges are subject to GST.
Timeline Variability: Delivery timelines are estimates and may vary due to external factors.

Amendments:
The Company reserves the right to modify this Policy at any time without prior notice. Changes will be updated on our website and communicated accordingly.

 

Acceptance:
By placing an order, you acknowledge that you have read, understood, and agree to the terms of this Policy.

 

6. Contact Information
For any questions or concerns regarding our shipment and delivery processes, please contact the Nearby Pets India Support Team at:

Email: support@nearby-petstore.in

Phone: +918069645024

 

Thank you for choosing Nearby Pets India. We are committed to ensuring the safe and efficient delivery of your orders.