Cookie & Tracking Technologies Policy
Last updated: 02 August 2026
Cookie & Tracking Technologies Policy
Nearby Pets India (Managed and Operated by KRP Tech Solutions OPC Private Limited)
Last Updated: August 2, 2026
This Policy explains the cookies and similar technologies used on Nearby Pets India, what each is for, and how you can control them. It supplements our Privacy Notice.
1. What Cookies Are
Cookies are small text files placed on your device by a website. Similar technologies include pixel tags, local storage, and device identifiers. They allow a site to recognise your browser between page loads.
2. Categories We Use
2.1. Strictly Necessary Cookies
These keep you signed in, maintain your cart and checkout session, and protect forms against automated abuse (CSRF protection). These cannot be disabled without breaking core functionality — blocking them will prevent you from signing in or placing an order.
2.2. Analytics and Performance
| Google Analytics | Aggregate traffic measurement, page performance, and error diagnosis. Governed by Google's privacy policy. |
| Microsoft Clarity | Aggregate interaction metrics and session replay used to find usability problems and broken pages. Governed by Microsoft's privacy policy. |
These services receive technical telemetry such as IP-derived approximate location, browser and device type, and page interactions. They are used to understand behaviour in aggregate, not to identify you personally.
2.3. Advertising Cookies — Not Used
Nearby Pets India does not serve third-party advertising and does not place advertising or retargeting cookies. We do not share your name or direct identifying information with advertising networks or data brokers, and we do not sell personal information.
3. Aggregate Location Reporting
Our live user map displays visitor counts by Indian city and state derived from the analytics services above. It shows aggregate counts only, reveals no street address or full IP address, and identifies no individual. Analytics providers additionally withhold very small counts, so some locations do not appear at all.
4. How to Control Cookies
- Browser controls: all major browsers allow you to block or delete cookies through their settings, and to be notified before a cookie is stored.
- Google Analytics opt-out: Google publishes a browser add-on that prevents Analytics from collecting data.
- Do Not Track: where your browser sends a Do Not Track signal, our analytics providers handle it in accordance with their own published policies.
Blocking strictly necessary cookies will prevent order placement and account access.
5. Changes
If we add or remove a tracking technology, this Policy will be updated with a revised date. Continued use of the Platform after such a change constitutes acceptance.
Questions about cookies or tracking:
| Grievance / Data Privacy Officer | Roja R — Data Privacy Officer & Nodal Grievance Officer |
| Direct Line | +91 92430 08606 |
| Grievance Email | support@nearby-petstore.in |
| Security Email | support@nearby-petstore.in |
| Helpline | +91 80696 45024 |
| Corporate Desk | +91 16040 21095 |
| Registered Address | No. 9C, 2nd Floor, Guru Teg Bahadur Nagar, Kharar, Mohali, Punjab 140301 |
| Jurisdiction | Courts at Kharar, District SAS Nagar (Mohali), Punjab, India |
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